Question How Do I Add an Announcement to my Auto Attendant? Answer Through the Web Portal, you’ll be able to upload or record an audio file for announcements to be played when callers reach your auto attendant.  Announcements must be enabled... Read More

Question What is an auto attendant? Answer Auto Attendants are used for dynamic call routing based on the caller’s input.  In most cases the main phone number will have a destination that points to an Auto Attendant.   From the auto... Read More

Question How do I? Answer Once an Auto Attendant is created, you can click on the name from the Auto Attendant tab and access the Auto Attendant Details.  This page will contain the Auto Attendant Information, Prompts to record and upload,... Read More

Question How do I create an auto attendant? Answer Pressing the  under the Auto Attendant tab will bring you to the Create New Auto Attendant page.  All of the information with a * is required to create the Auto Attendant.     Base... Read More